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Community
/ Guidelines.

Fiz is a place to train, share, and push each other. To keep it that way, here is what we expect from everyone in the community — and what happens when those expectations are broken.

Last updated · 9 June 2026

01/ Be a good athlete to others

  • Be respectful, constructive, and welcoming — especially to beginners and newcomers.
  • Compete hard, but in good faith. Disagreement is fine; harassment is not.
  • Respect other users' privacy settings, account modes, and the choices they make about what to share.

02/ What is not allowed

The following content and behaviour are prohibited on Fiz, in workouts, comments, profiles, messages, community spaces, sponsorships, and anywhere else on the Service:

  • Harassment, bullying, threats, or intimidation — including pile-ons, doxxing, and targeted abuse.
  • Hate speech — content attacking people based on race, ethnicity, national origin, caste, religion, sex, gender identity, sexual orientation, disability, or serious disease.
  • Violence and incitement — credible threats of harm or content glorifying violence against any person.
  • Sexual content involving minors — zero tolerance. We report child sexual abuse material to the relevant authorities — including the UK National Crime Agency (NCA / CEOP) and the Internet Watch Foundation (IWF) in the United Kingdom, and NCMEC in the United States — and refer accounts for prosecution.
  • Nudity, sexually explicit, or pornographic content in profiles, posts, comments, or direct messages.
  • Self-harm or eating-disorder promotion — content that encourages disordered eating, dangerous weight cutting, or self-injury. We will signpost support resources where relevant.
  • Doping, PED, or unsafe-supplement promotion — content promoting banned substances, dangerous dosing, or use of prescription medication outside its lawful indication.
  • Illegal activity — sale or promotion of unlawful goods or services, evasion of age-restricted product rules, or facilitation of crime.
  • Misinformation that creates a real-world safety risk (for example, dangerous "shortcuts" for high-risk movements).
  • Spam, manipulation, and fraud — automated abuse, fake engagement, mass-DMs, copied content posted as your own, fabricated scores, or impersonation.
  • Affiliate fraud — undisclosed affiliate links, self-referral, or misleading product claims. See Terms §14.
  • Intellectual-property infringement — posting workouts, logos, names, or media you do not have rights to. See our DMCA procedure.
  • Privacy violations — sharing someone else's personal information without consent.
  • Platform abuse — scraping, reverse-engineering, account-sharing, ban evasion, or creating multiple accounts for abusive purposes.

03/ Reporting content or accounts

If you see something that breaks these guidelines, tap the report icon on the workout, activity, comment, profile, post, community, or affiliate code in question. You can also block any user from your account to remove them from your experience without filing a formal report.

For urgent safety matters that you cannot report in-app, email [email protected]. For copyright issues, email [email protected]. For anything else, write to [email protected].

04/ How we moderate

We review reports within 48 hours in most cases. Depending on the nature and severity of the violation, we may:

  • Leave the content up (no violation found).
  • Warn the user or provide context to the reporter.
  • Remove the specific content.
  • Restrict account features (commenting, posting, AI usage, community access).
  • Suspend the account temporarily.
  • Terminate the account permanently and ban the user from future use of Fiz.
  • Refer the matter to law enforcement where the law requires us to do so.

Egregious violations (CSAM, credible violent threats) result in immediate account termination without a warning step. Repeat infringement of intellectual property rights is handled per our DMCA repeat-infringer policy.

05/ Appeals

If your content was removed or your account was suspended and you believe we got it wrong, you may appeal by emailing [email protected] within 30 days. Include your username, the action you are appealing, and why you believe the decision was incorrect. We will review your appeal within 7 business days.

06/ Communities and group spaces

Pro users can create Communities on Fiz. Community owners are responsible for setting the tone of their space and removing content that violates these guidelines. We may step in directly when a community is reported, and we may remove communities that repeatedly host violating content. The guidelines on this page apply to communities exactly as they apply to the rest of Fiz.

07/ Read alongside