Fiz Help Centre

How can
/ we help?

Step-by-step guides to the Fiz app, with a screenshot for each step. Set up the app, enter an event, run your own or sell your programming.

Getting started

Set up the app and log your first workout.

Training

Programs, scores and training with your friends.

Events for athletes

Enter an event, compete with your team and keep the patch.

Running an event

Entry, payments, the leaderboard and patches, set up from your dashboard.

Coaching and selling

Fiz for Business: build programs, sell them and get paid.

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Questions

Quick
/ answers.

The things people ask most. Anything else, email [email protected].

How do I get started with the Fiz app?
Download Fiz free from the App Store or Google Play, sign in with Apple or Google, and set up your profile. Our getting started guide walks through it.
How do I enter an event on Fiz?
Open the event in the app, tap Sign up or Join the leaderboard, pick your division and, if there is a price, pay by card. Teammates join free with your invite link.
How do I run an event on Fiz?
Start Fiz for Business at partner.joinfiz.com (30 days free), open Events and choose New event. The setup takes you through entry, divisions, workouts, the leaderboard and patches.
How do I sell a program on Fiz?
Connect Stripe from Payments in your dashboard, build your program, put a price on it and list it. You receive the money in your own Stripe account.
Do I need to be fit already to use Fiz?
No. Fiz is built for every level. Every workout can be scaled by swapping movements, lowering the loads or shortening the time, and it still counts. The Foundations program is a free 4-week bodyweight start for your first weeks, and you choose whether you appear on leaderboards at all.
How does AI workout creation work?
Describe what you want, for example "a 20-minute AMRAP with kettlebells and pull-ups", and Fiz writes a fully structured workout with movements, rep schemes and a time cap. You can fine-tune it in the editor before you train or publish it. Free accounts get 3 Smart Workouts a week.
What's the difference between a group and a community?
A group is a small private squad of people you follow who follow you back, and it stays invisible to everyone else. Groups are free. A community is a bigger, named place with its own feed, announcements, a pinned workout and members-only leaderboards. Joining a community is free, and creating one needs Fiz Pro or Fiz for Business.
I can't find what I need.
Email [email protected] and we will help.
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